fancywin Terms and Conditions

fancywin is an online gaming and betting platform offering casino games, sports betting, and live casino services to users in Bangladesh. These terms and conditions ("Terms") form a legal agreement between fancywin and the website user ("Member").

By accessing the site, opening an account, or using any service, you fully agree to these Terms. If you disagree with any term, please stop using the site. fancywin reserves the right to change these Terms at any time, and any changes will be published on the site.

To learn more about our operations and organisation, visit the fancywin About Us page.

2.1 Age Requirement

To open an account or participate in any game or betting activity on fancywin, a member must be at least 21 years old. Providing a false age during registration will result in account closure and forfeiture of any related winnings or bonuses.

2.2 One Account Policy

Each person may open only one account. If the same person operates multiple accounts, all accounts will be closed and fancywin reserves the right to forfeit all balances. Creating multiple accounts using the same device, IP address, or payment method is also prohibited.

2.3 Accuracy of Information

All information provided at registration — name, mobile number, date of birth — must be accurate and truthful. fancywin may request a copy of a national ID card or passport at any time for identity verification. Withdrawal requests may not be processed until verification is complete.

2.4 Account Security

Keeping your login details confidential is your responsibility. Any unauthorised access to your account must be reported to fancywin support immediately. fancywin will not be responsible for any loss arising from sharing login details with a third party.

3.1 Deposit Methods and Limits

fancywin currently accepts deposits via bKash, Nagad, Rocket, and Upay. The minimum deposit amount is ৳300. Once a deposit is processed successfully, it will be added to your account.

3.2 Withdrawal Methods and Limits

The minimum withdrawal amount is ৳1,000. Withdrawal requests are generally completed within 5 to 30 minutes. Withdrawals can only be made to the same payment method used for the deposit — bKash, Nagad, Rocket, or Upay. Account verification must be complete before submitting a withdrawal request.

3.3 Suspicious Transactions

If fancywin considers any transaction unusual, it may temporarily hold the transaction and ask the member for an explanation. If fraud or money laundering is suspected, fancywin reserves the right to close the account and notify the relevant authorities.

4.1 Welcome Bonus

New members will receive a 200% bonus on their first deposit, up to ৳8,000. The wagering requirement for this bonus is 25 times the bonus amount. For example, a deposit of ৳1,000 gives a ৳2,000 bonus for a total balance of ৳3,000; you must complete ৳2,000 × 25 = ৳50,000 in wagers before withdrawing bonus winnings.

4.2 Weekly Reload Bonus

The weekly fancywin reload bonus gives a 30% bonus on deposits, up to ৳5,000. The wagering requirement is 20 times. This bonus can be claimed once per week on any deposit. Minimum deposit is ৳300. Example: a ৳2,000 deposit earns a ৳600 bonus, with wagering of ৳600 × 20 = ৳12,000.

4.3 fancywin Slot Festival Bonus

The fancywin Slot Festival bonus can be activated when depositing for slot games. You will receive a 50% bonus on deposits, up to ৳8,000, with a 25× wagering requirement. It can be claimed once per day. Minimum deposit is ৳300. Example: a ৳2,000 deposit earns a ৳1,000 bonus, with wagering of ৳1,000 × 25 = ৳25,000.

4.4 Weekend Cricket Dhamaka

The Weekend Cricket Dhamaka bonus can be claimed once when depositing for cricket bets over the weekend. You will receive a 40% bonus on deposits, up to ৳6,000, with a 22× wagering requirement. Minimum deposit is ৳300. Example: a ৳2,000 deposit earns an ৳800 bonus, with wagering of ৳800 × 22 = ৳17,600.

4.5 Birthday Gift and Referral Bonus

The fancywin birthday gift offers a reward of up to ৳2,000, with a 15× wagering requirement. Verified account holders can claim this reward once per year on their birthday. The Refer a Friend fancywin promotion offers a reward of up to ৳1,500, with a 10× wagering requirement. After each successful referral, the referrer can claim this reward once the referred friend makes their first deposit.

4.6 General Bonus Terms

• Before claiming a bonus, read the specific terms of the relevant promotion.
• A bonus is never simply "free money" — bonus winnings cannot be withdrawn until the wagering requirement is met.
• Attempting to exploit bonuses through multiple accounts or unusual betting patterns will result in account closure.
• fancywin reserves the right to change, suspend, or cancel any promotion at any time.

The fancywin VIP program has five tiers: Bronze, Silver, Gold, Platinum, and Diamond. Each tier comes with weekly cashback benefits. Cashback is calculated based on the net loss for the week (total losses minus total winnings).

• Bronze: up to 0.2% weekly cashback
• Silver: up to 0.5% weekly cashback
• Gold: up to 0.7% weekly cashback
• Platinum: up to 1.0% weekly cashback
• Diamond: up to 1.2% weekly cashback

Example: a Gold tier member with a net weekly loss of ৳20,000 will receive ৳20,000 × 0.7% = ৳140 in cashback. You can move up to a higher tier by playing regularly. For accurate details on VIP benefits, see the relevant section.

6.1 General Betting Rules

Once a bet is confirmed, it cannot be cancelled or changed. If incorrect odds are displayed due to a technical error, fancywin reserves the right to void that bet. In sports betting, pre-match bets can be placed up until the event starts; live bets are also accepted while an event is in progress.

6.2 Game Results

All game results are determined by a Random Number Generator (RNG). Game providers are independently tested and their RTP (Return to Player) figures are published. If a game is interrupted mid-session due to a technical issue, the outcome will be determined based on the last valid game state.

6.3 Prohibited Activities

The following activities are strictly prohibited and may result in account closure:

• Coordinated or unusual betting patterns to exploit bonus offers
• Operating multiple accounts or using a third party's account
• Betting using software, bots, or automated systems
• Match fixing or participation in any illegal activity

fancywin is committed to protecting members' personal data. All data transfers are secured using SSL encryption. We do not sell your information to any third party. For full details on how your data is collected, stored, and used, please read our Privacy Policy — it contains complete information on data use and your rights.

fancywin believes gaming is a form of entertainment, not a source of income. We encourage members to play responsibly. Each member can set their own deposit and betting limits. If you feel your gaming habits are getting out of control, contact support to temporarily suspend your account.

For more tools and guidance on responsible gaming, visit the Responsible Gaming guidelines. There you will find information on self-exclusion and budget planning.

fancywin may close or suspend an account without notice in the following circumstances:

• A breach of these Terms occurs
• False information is provided or evidence of identity fraud is found
• Bonus abuse or operation of multiple accounts
• Unusual or suspicious transactions
• The member wishes to close their own account

In the event of account closure, any genuine balance (excluding bonuses) will be returned, but if fraud is proven, all funds will be forfeited.

fancywin is not liable for losses caused by technical issues, network disruptions, or third-party service interruptions. The financial risk of gaming is entirely the member's own. fancywin never promises guaranteed winnings, and RTP figures are long-term averages only — they do not guarantee the outcome of any specific session.

For any dispute or complaint, first contact the fancywin support team — assistance is available 24/7 via live chat or email in both Bengali and English. The support team will review the complaint and work to resolve it within a reasonable time. If you are not satisfied with a decision, you will have the option to appeal at a higher level. For answers to common questions, you can also check our Frequently Asked Questions.

fancywin reserves the right to amend these Terms at any time. Continuing to use the site after changes are published means the new terms have been accepted. If any part of these Terms is found to be unenforceable, the remaining parts will remain in effect. These Terms form the complete agreement and supersede all previous oral or written understandings.

If you have any questions about these terms and conditions, contact the support team: [email protected]